14 years in design and product ops, shipping award-winning digital experiences.

❤️ Read kind words

Meta

Currently supporting VR design ops across multiple teams at Reality Labs.

 
 
 

Twitter Developer Platform

Building algorithmic choice.

Culture Squads. Created global program to drive DEI & cultural growth.
Launch Management of critical path to ship new features.
Rhythm & Rituals overhaul to boost productivity & morale.


👨‍💻 Sr. Program Manager
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Slack

Optimized product design process; lifting speed, quality, and morale.

Updated process to improve IC bandwidth, morale, and productivity
More XFN communication week on week, at a feature level, and at a strategic level
Better XFN planning with a more inclusive and known XFN quarterly planning process


👨‍💻 Sr. Program Manager
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Visa Infinite

Directed UX overhaul of Visa’s luxury card product.

Significant usability improvements seen in testing
Successful pilot with Chase testing new product UX
Global rollout across North and South America, Pacific and Asia


👨‍💻 Sr. Producer
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Specialized

Directed UX revamp of e-commerce environment.

206% increase in total sales 
6% increase in conversion rate 
26% decrease in bounce rate 


👨‍💻 Sr. Producer
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Blockchain.com

Led brand strategy, positioning and messaging engagement.

Vision & mission statements crafted to clarify brand direction
User research & insights to define audience and opportunities
Creative execution of campaign to ‘cross gap’ to early majority


👨‍💻 Sr. Strategist
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Goldn

Led brand and product strategy. Directed UX, marketing, and product design.

Go-to-market & product strategy developed to meet user opportunity
UX & product design developed based on user research and need
Naming, branding, & marketing created to differentiate and clearly position product


👨‍💻 Sr. Producer
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