Areas of Expertise

Team Rhythm

Improving rhythm of business with more efficient meeting schedules and agendas. Better crit format, feedback, and reporting automations.

XFN Collaboration

Working with XFN partners to improve design reviews, sprint planning, standups, bug-bashes, retros, and handoffs with eng, product. Improving co-ordination research teams.

Design & Research Ops

Assisting global groups to improve DEI, craftsmanship, and design-culture through ‘Events’, ‘Storytelling’, & ‘Best-Practices’ squads. Organizing design days and offsites. Improving all-hands formats.

Reporting & Tracking

Improving transparency and accountability with open reporting, tracking, roadmapping, team resourcing, and prioritization.

Service Design

Building internal ‘studios’ to meet service design needs. Manage intake and delivery of marketing campaign needs.

KPI Setting

Introducing quarterly, anonymous surveys gathering team and XFN feedback in 5 key areas; satisfaction, velocity, efficiency, transparency, and quality.

Project Management

Over a decade leading brand, product, marketing, and design engagements.

Agile, Sprint, & Kanban Workflows

Implementing workflows and rituals to meet org preferences throughout the development lifecycle.

Design & Vision Sprints

Developing and hosting collaborative XFN workshops and multi-day design sprints to establish product vision.

Documentation & Quarterly Planning

Leading quarterly planning with product partners to establish roadmap and shipping plan. Developing and maintaining product documentation.

Tooling

Creating Jira, and other task management, environments, and onboarding teams. Expert in SmartSheets, Asana, Figma, Google sheets, and any other task management programs.